Alex Brown

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Samsung UE46ES8000 wifi suddenly not working

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I’ve got a Samsung UE46ES8000, which I bought back in 2012.
It’s usually fine, works faultlessly.

Suddenly, the wifi stopped working.

If I went to the network settings screen it would constantly fail to pick up ANY wifi networks (not even my neighbours)

I reset my router (just in case) – no avail.

Eventually, I stumbled across some posts online that suggested to do the following:

  1.  Enter the service menu. To do this, put the tv in standby, then press the following buttons: info, menu, mute then power (quickly)
    (see video at end of this post)
  2. In one of the menus (I don’t remember which) change the wifi region to A
  3. Reset the smart hub (in another menu option)
  4. SVC – reset

This worked for me!

Alex

11 responses to “Samsung UE46ES8000 wifi suddenly not working”

  1. Stefan avatar
    Stefan

    Thank you very much! That worked for me too!
    I did not have to reset anything (step 3 and step 4)
    I just changed region to A, then I switched my TV off and back on.
    Then I went to network settings and Voila!

    Reply
    1. Ken Wright avatar
      Ken Wright

      Magic! Worked for me too! Was beginning to despair till I found this.

      Reply
  2. Ovidiu Buzila avatar
    Ovidiu Buzila

    Thumbs up for this.

    31/12/2015 – this worked for me as well!

    Reply
  3. EA Z avatar
    EA Z

    Thnx, after you see service menu you must go Control then Sub Option and then Wifi Region and use arrow to select A

    Reply
  4. Paul avatar
    Paul

    I did exactly what you said and it worked even on 21.06.2017
    The problem was that I could not connect to wi-fi and there was an odd sound (annoying sound). When I heard the sound I knew I could not use wi-fi anymore. At the beginning when the error occurred, it was a minor repair, I turned off/on the TV and after I could connect to wi-fi but not for long after it was permanent.
    Thank you for your information and help and hope to help others with your information

    Reply
  5. C avatar
    C

    Thanks ! Worked exactly as stated on 30.08.2017. Somerset, UK

    Reply
  6. Martijn van der Waal avatar
    Martijn van der Waal

    great man, thanks. worked for me!

    Reply
  7. Mark Rowland Lloyd avatar
    Mark Rowland Lloyd

    Just changing the Wifi Region in the sub menu and that seems to work. I think it gets changed to E during a firmware upgrade. I did the Smart Hub reset also for good measure but had to switch off as it just stalled. Not sure whether to do the SVC reset also.

    Reply
  8. G* avatar
    G*

    It worked once. And then the next time my TV was totally powered off, it forgot the wifi again. And this fix doesn’t’ work twice because you can’t change from E to A when it’s already A.

    Reply
  9. Geraint Lewis avatar
    Geraint Lewis

    Who would have thought that after looking for a solution to this for a few years that I would come across this. Works PERFECTLY! I did exactly what hey said, look in sub option and change the WIFI to A (UK) and it connected immediatley.

    Reply
    1. Alex avatar
      Alex

      Glad it helped!

      Reply

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